“This is something new for everyone here. Till now we would visit different offices with our problems, and those problems were never resolved. They are here now to see the ground reality. I am hopeful something happens,” said Ghulam Nabi, a resident of the Aloosa Ghat Panchayat block as a group of officials from different departments arrived at Aloosa village in Bandipora district Thursday to listen to public grievances.
Bureaucrats across all levels are visiting every panchayat, staying overnight and spending two days listening to people under the programme, which will last for a week.
Some 4,500 officers will be spending their time in villages.
Read more of this in a report by Adil Akhzer published in The Indian Express... (Link given below)