Senior citizens of more than 70 years of age and the differently-abled can look forward to availing of basic banking services, right from the comfort of their home.
The RBI has asked banks to provide doorstep banking facilities to senior citizens of more than 70 years of age and differently-abled persons by December this year. Banks have been directed that senior citizens and specially-abled persons, including the visually-impaired, should be provided basic services which should include pick-up of cash and instruments against receipt, delivery of cash against withdrawal from accounts, delivery of demand drafts, submission of Know Your Customer (KYC) documents and Life Certificates at the premises or residence of such customers.
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