Bengaluru Airport (BLR) is the world’s only airport to bag ACI – ASQ awards 2019 for both arrivals and departures! The Kempegowda International Airport in Bengaluru has received as many as five ACI-ASQ Awards 2019 for Departures and Arrivals for the second consecutive year.
The awards have been given based on Airports Council International (ACI) World’s Airport Service Quality (ASQ) Programme. Apart from Bengaluru Airport, Mumbai Airport, Delhi Airport, Hyderabad Airport, Lucknow Airport, Cochin Airport, Mangalore Airport, Trivandrum airport, and Chandigarh airport bagged the 2019 ASQ Awards in several categories.
In Airports Council International’s Airport Service Quality Awards 2019, Bengaluru Airport has bagged awards in as many as five categories for both Arrivals and Departures under Asia-Pacific 25 to 40 million passengers per year section.
The categories in which Bengaluru Airport has achieved awards are – Best Airport by Size and Region, Best Customer Service by Size, Best Environment and Ambience by Size, Best Airport Experience in Arrivals, and Best Infrastructure and Facilitation by Size Global.
For more details read the report by Debjit Sinha published in Financial Express.... (Link given below)