When a speeding biker knocked off the exterior rear-view mirror of N Krishna's car, he did not want to proceed on the Bengaluru-Chennai highway without fixing it.
So he took the car to the nearest garage. As he waited for the mechanic to fix it, Krishna decided to try and file the claim on his mobile. He shot a video of the damage, filled in the details and uploaded his claim.
To Krishna's surprise, the claim amount of Rs 1,200 was processed immediately and the amount credited to his bank account, all within an hour — before the mechanic could finish repairing his car.
Settlement of accident claims with an hour has become the new add-on in insurance. And companies are able to do this because of automation.
Read more of this in a report by Rachel Chitral published in Times of India....
