Surat municipal corporation has set an example in achieving the tough task of getting more and more users of autos and two-wheelers to opt for city buses.
A combination of savvy pricing and smart technology the service, launched less than a year back by the municipal body has succeeded in attracting 93% passengers, many of whom were earlier using auto-rickshaws and two-wheelers.
Surat's stellar show comes at a time when most city bus entities are facing huge challenge to increase bus ridership. While in November 2016 the Surat Sitilink got only 3,000 riders per day by August this year it increased to 65,000, an over 20-fold increase in ridership.
Read more of this success story, of how a municipal corporation has made tremendous progress in helping the commoner, in a report by Dipak K Dash published in Times of India...
May be other city authorities take a lesson and instead of rushing abroad to study solutions, go to Surat to learn better management.